Our Product

The Products We Offer

We provide a range of premium products designed to enhance the quality of your customer service.

Our Product

The Products We Offer

Contact Center Software

An integrated solution to manage customer communication through various channels such as phone, email, and chat, helping to enhance operational efficiency.

Omnichannel Contact Center

A platform that connects businesses with customers through WhatsApp, email, social media, and phone, providing a consistent experience.

Self Service Contact Center

A platform that effectively manages and responds to customer support requests, ensuring issues are resolved quickly and accurately.

Ticketing Management System

A system that records, tracks, and manages customer service tickets or requests, ensuring all issues are addressed efficiently.

Features and Benefits

Various features such as real-time tracking, task automation, and performance analytics, providing benefits in the form of increased productivity and customer satisfaction.

Customer Service Automation

Customer service automation through chatbots and automated systems that help respond to customer requests quickly and efficiently.

Workforce Performance

A dashboard to monitor and improve team performance, enabling better management through performance metrics and detailed reporting.

SDM Outsourcing

Workforce process planning to meet turnover capacity, including selection, training, and placement.

Benefits of Use

Benefits of Using Kontakami

Free Calls: Call the contact center without any cost (with internet connection).
Flexible Chat: Communicate directly through chat if you prefer not to call.
Callback: If customer service is busy, we will get back to you.
Location Sharing: Easily share your location through chat.
Access Products: Explore your favorite products and services on KontaKami.
Fast Connection: Connect directly with customer service without delay.

Optimize Your Customer Service

Enhance efficiency and customer engagement with a comprehensive digital contact center platform. Enjoy easy access, omnichannel integration, and top-notch service management with Kontakami.

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