Our Product
The Products We Offer
We provide a range of premium products designed to enhance the quality of your customer service.
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Our Product
The Products We Offer
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Contact Center Software
An integrated solution to manage customer communication through various channels such as phone, email, and chat, helping to enhance operational efficiency.
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Omnichannel Contact Center
A platform that connects businesses with customers through WhatsApp, email, social media, and phone, providing a consistent experience.
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Self Service Contact Center
A platform that effectively manages and responds to customer support requests, ensuring issues are resolved quickly and accurately.
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Ticketing Management System
A system that records, tracks, and manages customer service tickets or requests, ensuring all issues are addressed efficiently.
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Features and Benefits
Various features such as real-time tracking, task automation, and performance analytics, providing benefits in the form of increased productivity and customer satisfaction.
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Customer Service Automation
Customer service automation through chatbots and automated systems that help respond to customer requests quickly and efficiently.
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Workforce Performance
A dashboard to monitor and improve team performance, enabling better management through performance metrics and detailed reporting.
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SDM Outsourcing
Workforce process planning to meet turnover capacity, including selection, training, and placement.
Benefits of Use
Benefits of Using Kontakami
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Free Calls: Call the contact center without any cost (with internet connection).
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Flexible Chat: Communicate directly through chat if you prefer not to call.
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Callback: If customer service is busy, we will get back to you.
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Location Sharing: Easily share your location through chat.
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Access Products: Explore your favorite products and services on KontaKami.
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Fast Connection: Connect directly with customer service without delay.
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Optimize Your Customer Service
Enhance efficiency and customer engagement with a comprehensive digital contact center platform. Enjoy easy access, omnichannel integration, and top-notch service management with Kontakami.
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