Self Service Contact Center

Increased efficiency: Accelerate customer issue resolution with a self-service system.
Centralized tracking: All service requests are recorded and easily accessible.
Customer satisfaction: Quick responses enhance satisfaction and loyalty.
Performance analytics: Measure team effectiveness through detailed reports.

Product

Self Service Contact Center

A self-service system that provides more structured, efficient, and responsive customer information and services, delivering the best solutions for your business.

"Productivity and Satisfaction in One Platform"

Phone number-free access for B2B Communication.

Self-service for corporate clients, franchisees, partners, branch offices, or internal teams allows them to create tickets directly by simply logging in on the web, without going through an agent.

API and Integration

Combining various communication channels such as inbound, outbound, and omnichannel into a single platform to enhance customer satisfaction.

Data Analysis

Enables the identification of recurring trends and issues for future improvements and more effective strategies.

Optimize Your Customer Service

Enhance efficiency and customer engagement with a comprehensive digital contact center platform. Enjoy easy access, omnichannel integration, and top-notch service management with Kontakami.

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